@anothercohen Do you promise any dates to customers or are the roadmaps mostly for internal direction? Genuinely curious. We have changed things a lot at Yext. We are working off a completely different model vs 9 months ago.
When I was in college I cofounded a company building VR based trainings for fire departments. A VC advised me to get rid of one of our cofounders if we wanted to be successful (and potentially receive investment).
We didn’t listen. Was a huge mistake. Company failed.
Uhhh… your memory is failing, my friend. And this was sent after the dinner, not before. Have the receipts. I don’t begrudge you in any way, but let’s be truthful.
@Delta It’s gets worse third flight today is canceled. Haven’t received a rebooking link or the hotel credit I was promised. Support is saying they can’t issue a voucher and gate agents are going home before people have been helped.
Craziest thing just happened with @Delta. Have never had this happen before.
1. I booked a flight to Budapest that had a connection in Amsterdam. This flight was direct from US
2. Flight got ‘cancelled’ after I got upgraded
3. Got rebooked on another flight with an additional layover. Lost my upgrade and lost hours of time but that was manageable.
4. This second flight also got canceled
5. Turns out the original flight was never canceled but delta sold out my upgrade to someone else.
Crazy
Quick update: not dead.
$FIG Q1 results:
→ 46% YoY revenue growth, accelerating for the 2nd straight quarter
→ Net Dollar Retention Rate increased to 139%, our highest rate in over two years
→ Raising 2026 revenue guidance for the year
Design matters more than ever.
Any time there’s a “flat org chart” and it actually works it’s because the entire company reports directly to one god-emperor who makes 999 decisions/day
On a flight and there’s a kid who’s been screaming for the last 15 minutes. Lots of passengers making faces at the parents. Before you do that, just remember, the parents are having a 100x worse time than you are. Guaranteed. Put in some headphones and relax.
I'm increasingly convinced that burnout doesn't come from working long hours or weekends. Burnout comes from working on things that drain your energy with people that do the same.
Now with AI the capabilities we can provide our customers can scale infinitely! Humans are no longer the limiting factor.
I am very bullish on the next decade of SaaS. Agent SaaS is the future.
Software ate the world and now AI will completely consume it.
In my years of developing B2B SaaS software we always heard from customers they couldn’t keep scaling their humans using the software infinitely so this always held back how many capabilities we could provide.