Jo Ormerod

[Jo Ormerod @jo_ormerod]

@ASUS trying to get a question answered about a return that’s in place, being collected on Monday. Info says packaging will be brought by courier but email confirming the collection is telling me how to package the items - please can you let me know if I need to source packaging?

[Jo Ormerod @jo_ormerod]

@RoyalMailHelp Hi - just had an email to say you tried to deliver my parcel at 14:55 - nobody came - we have a ring doorbell which I’ve checked! Redelivery tomorrow apparently

[Jo Ormerod @jo_ormerod]

@CapitalOneUK I’ve just tried to pay again, I try it every time I want to pay, same outcome as mentioned. I go through the process, approve the transaction, go back to Capitalone to the wheel of doom. So odd, I pay many other bills via faster payment, exactly this process and it always works?

[Jo Ormerod @jo_ormerod]

@CapitalOneUK hi there - pay by bank on the app doesn’t work for me, is it the same for everyone? I go through the process, I approve it via my bank (NatWest) and when I go back to the app (as instructed) it just shows the wheel of doom. I have to make debit card payments.

[Jo Ormerod @jo_ormerod]

@monzo contactless isn’t working on my card (hasn’t been working for a few days but works when I insert into card machine) so I went to order another one as it’s clearly damaged but have to pay for it - £5 - surely this isn’t right?

[Jo Ormerod @jo_ormerod]

@CapitalOneUK I’ve tried to pay my balance 3 times today using the recommended bank transfer via the app but hasn’t worked from your end, my bank part is good to go, is there an issue? I’ve not done it this way before. Had to pay via debit card as usual but takes longer to land

[Jo Ormerod @jo_ormerod]

@asda I’ve absolutely loved the Asda pizza from the choose you own counter, every Friday night for years! Sadly now it’s not an option with the wood fired base withdrawn, any chance it’ll come back?

[Jo Ormerod @jo_ormerod]

@AppleSupport hi - since the latest update (at the weekend) I can’t see any of my watch history for both myself or my friends sharing their info. I can only see what happened yesterday?

[Jo Ormerod @jo_ormerod]

@AcornTVUK Hi there - please say there will be another series commissioned - series one was brilliant!

[Jo Ormerod @jo_ormerod]

@BeeNetwork I’m sure it’s been asked before but the new app - where does it tell me if there are any issues on the tram network? Each morning I used to check to see how the service was running but I can’t find this now on the new app? Any help greatly appreciated

[Jo Ormerod @jo_ormerod]

@MCRMetrolink Understand there’s an issue but why is the tram travelling so slowly? It’s taken approx 35 mins to get from whitefield to Queen’s Road

[Jo Ormerod @jo_ormerod]

@OntheBeachUK Please stop it now! 😂 Let’s do something relating to spring/summer! 🙏

[Jo Ormerod @jo_ormerod]

@TheManc36 @gigsandtours Ah ok, thanks, lucky you. I’ve booked through @TicketmasterUK and they’re currently refusing to refund

[Jo Ormerod @jo_ormerod]

@Effie_D @PaulHeatonSolo @TicketmasterUK @TicketmasterCS They’ve emailed and said there are no refunds because the event is still going ahead. I’ve emailed back with Paul’s tweet so we’ll see what happens

[Jo Ormerod @jo_ormerod]

@Effie_D @PaulHeatonSolo @TicketmasterUK @TicketmasterCS I’ve just got through on chat and they say can only issue a refund when they hear from the venue or promoter. Once they do they will send an email - let’s see

[Jo Ormerod @jo_ormerod]

@TheManc36 @gigsandtours Hya - hope you don’t mind me asking, where did the refund link pop up? I can’t see one?

[Jo Ormerod @jo_ormerod]

@DFSCare hi there - expecting refund of delivery charge, please could you advise when this will arrive into my account? It was promised to me because delivery of new suite was cancelled twice and then had to be delivered on 2 separate days. Order was complete on 3rd July

[Jo Ormerod @jo_ormerod]

@DFSCare hi - expecting delivery of sofa, chair and footstool today but not had a text re time slot. On hold on the phone for 33 mins now, please can someone help?

[Jo Ormerod @jo_ormerod]

@DFS hi there - expecting our sofa and chairs today but not had a text re time slot. Been on hold now for 31 mins, is there anyway I can get an update please?

[Jo Ormerod @jo_ormerod]

@TUIUK any chance of an update on the Manchester to SAL flight that should have left at 14:25 today please?