@CitizensAdvice Thank you! I will reach out as @UberUKsupport @UberEats have been dismissive and arrogant in their responses. I have also asked for driver details as per FOI act but they are not responding. Really shocked that they feel that paying customers can incur ££ losses! #Shameful
@UberEats shocked that you will ONLY take internal action!! My driveway is inaccessible and your driver has caused £700 damage to bollard (tht i cnt move)! I need re-imbursement and the drivers details. Basically u r saying - any damage ur drivers cause is nt ur responsibility!
@CitizensAdvice@MailOnline @UberUKsupport @UberEats you cant keep sending me a note ‘we have spoken to driver’. And take no responsibility or make amends! Your driver caused damage and DROVE away withiut even telling us. That is criminal damage by the way. I need to talk to sm1 with actual authority !
@CitizensAdvice can you please advise what I can do to take this to court with Uber and get compensation to get the damage rectified? @MailOnline they have the audacity to sweep this under the carpet and said ‘sorry, wont happen again!’ i need some guidance please !
@UberUKsupport @Uber_Support@Uber@gusfuldner @UberUKsupport please review all my messages and respond ASAP. I will have to raise it to the police as damage to the property and u will lead to wastage of taxpayer money by not providing details of driver/ suitable reimbursement. I shall be emailing Andrew Brem & others too.
@UberUKsupport @CitizensAdvice so despite giving you proof of damage being caused by your driver and then him driving off, you had the audacity to say ‘thanks for making us aware’ and have offered no support to fix this? In the REAL world, if someone causes damage, he pays fr it
@UberEats shocked that you will ONLY take internal action!! My driveway is inaccessible and your driver has caused £700 damage to bollard (tht i cnt move)! I need re-imbursement and the drivers details. Basically u r saying - any damage ur drivers cause is nt ur responsibility!
@UberUKsupport @Uber_Support@Uber@gusfuldner My driveway is inaccessible on that side and the bollard needs replacing. I would like you to activate your insurance and fix this! @CitizensAdvice @UberUKsupport @UberEats
@UberUKsupport @Uber_Support@Uber@gusfuldner I did this but you are doing nothing? The response I got is ‘sorry, we will tell driver this cant happen again’… is this really how you deal with proof of damage? @UberEats@CitizensAdvice who will pay for the damage?? Shocking service!
@AvantiWestCoast so you get bonuses for ‘performance’ whilst my complaint is open for 40 days with no respose. Might have to contact the @RailOmbudsman .. dont steal money and then not give the service and then keep that money for months!
@British_Airways regret booking First Class… raised complaint 2.5 months ago and noone cares! @easyJet and @AmericanAir actually have better customer service than Uk’s national carrier!!
Here I was, ready to pay the monthly fees, you opened my account (without docs validation) and then when I asked what the resolution is, your team advised that closing was best. 2 braches said they could not help validate docs and 1 said come back in 10 weeks 😂😂 #DigitalBanking
@BarclaysUK shocking service!wanted to open a Premier AC, went to branch to chk docs,ws told they did not have the time.called ‘premier’ custcare bcoz sdnly 2 PRMR ACs opened-no docs chkd.I askd to resolve,but they said closing is best,thnkd fr saving me frm moving @firstdirect!
@Barclays@BarclaysUK dont advertise that you care and will welcome ‘paying’ customers into ‘Premier’ when the service to OPEN the account is anything but that.I dont get any additional benefits from @santanderuk or @firstdirect but they are super welcoming and helpful always!
@British_Airways Done. It is so refreshing to see people with a sense of pride in their role and genuine customer service! Role model to all in this challenging customer facing role!
@British_Airways been flying with you for yrs and today I have met one of ur best crew member!There is so much that goes on behind the scenes & Jennifer Boccia (BA193) is smiling has and is so warm with all of the passengers!(Posting this mid-flight, thats how great Jennifer is!)
@AvivaUK been trying since yesterday (multiple calls) to just speak to someone and confirm details if policy else I need to cancel some air travel. I cant see policy on My Aviva, I have emailed as well… please can someone help?
@AvivaUK if I booked flights for US yesterday (for xmas 2022) and my policy is worldwide excluding USA .. if I upgrade - will I need to rebook those flights again for them to be covered or will they be covered anyway despite policy being upgraded AFTER the flights were booked…