Jay Samson

Product Designer at Clover.

[Jay Samson @mrjaysamson]

Great talk on User-Centered Design System Resources from the team at Lyft. Very informative and love some of the slides. #Schema2021 @figmadesign

[Jay Samson @mrjaysamson]

@jeremydizon @jenniesyip @figmadesign TIL JIRA = Gojira = Godzilla. Love that slide.

[Jay Samson @mrjaysamson]

@jeremydizon Looking forward to seeing you and your team speak at #Schema2021 @figmadesign.

[Jay Samson @mrjaysamson]

Attempted to play free iPhone games. You pretty much play one round per advertisement. A lot of things in the world suck and this is one of them.

[Jay Samson @mrjaysamson]

@machinehuman @YouTube @netflix Agreed.

[Jay Samson @mrjaysamson]

I spend a lot of time consuming entertainment content on @YouTube and @netflix but I think it’s time for a break. To more quickly progress in life goals my time is better spent educating myself and getting quality rest. Anyone else try doing this or something similar?

[Jay Samson @mrjaysamson]

@machinehuman Well said.

[Jay Samson @mrjaysamson]

@jeremydizon @LaSpaziale Actually quite easy once I YouTubed it

[Jay Samson @mrjaysamson]

After the all important first-day onboarding. It’s crucial to learn how this works. #dailythoughts #espresso @LaSpaziale

[Jay Samson @mrjaysamson]

@machinehuman Thanks!

[Jay Samson @mrjaysamson]

First day of the new job went great! The on boarding process is better than previous jobs I had. Looking forward to digging into the products, problems, and meeting customers.

[Jay Samson @mrjaysamson]

@REIM3RS Thanks!

[Jay Samson @mrjaysamson]

@machinehuman Yikes! Definitely an incentive to purchase the larger screen package.

[Jay Samson @mrjaysamson]

@machinehuman Agreed. The best that can be done is to always design for the drivers needs regardless of the final visuals. Although, moving away from skeuomorphic allows for more emphasis on content, less visual clutter, asset reduction, potential performance increases, etc...

[Jay Samson @mrjaysamson]

@reitcatou @JasonReitman Congrats! My wife and I were huge fans of your movie review show on youtube. We were always excited to see you pop up in movies and now we're so happy we can watch your own show on @netflix now! #WorkinMoms

[Jay Samson @mrjaysamson]

@dane @sonic I very much see that and I’ve read multiple articles on Sonic successfully taking on the big guys and I applaud you for that. I’m still searching for a reasonable answer, which I’ll be taking the conversation to @att. Even though they haven’t chimed in by now.

[Jay Samson @mrjaysamson]

Hi @sonic what's the reason for this 30-day cancelation policy? I know you guys work with @ATT so this might be more of a business reason, unfortunately it puts the burden on the customer. Any insights would be nice.

[Jay Samson @mrjaysamson]

@dane @sonic @ATT Thank you and the team for clarifying this issue.

[Jay Samson @mrjaysamson]

@sonic @ATT @dane ... customer off boarding should be frictionless. It's better to have them leave passively, rather than leaving as detractors of your brand.

[Jay Samson @mrjaysamson]

@sonic @ATT @dane @dane blog post titled "Putting Consumers Back in the Driver’s Seat". If consumers have to go through another 30 days of service they don't want, then we are definitely not in the driver's seat. The toughest part of using an ISP should naturally be the onboarding...