Rich Freeman

Founder of Channelholic, Chief Content Officer at Channel Mastered, Founding Editor of ChannelPro Network

[Rich Freeman @richfree]

I’ve coined an acronym: LSI or local systems integrator. It was inspired by all the incredible content at this week’s #CanalysForums2023 North America conference. Thanks to everyone at @Canalys for their insights! #msp #channelholic https://t.co/mRbLtjLHq4

[Rich Freeman @richfree]

One last bonus post from the @ConnectWise IT Nation Connect show last week featuring news and notes from @AuvikOfficial, @mailprotector, @Rewst_dot_io, and
@Threat_Down (formerly @Malwarebytes for Business). #msp #channelholic https://t.co/uYYDo4U2or

[Rich Freeman @richfree]

I'm a slacker, I know, but my writeup of last week's
@ConnectWise IT Nation Connect event just went up last night. Covers ConnectWise's PaaS plans and the contrast between its ecosystem strategy and @KaseyaCorp's. #msp #channelholic https://t.co/G10hSaKq12

[Rich Freeman @richfree]

Cisco CEO Chuck Robbins on managed services: “It’s a huge opportunity and it’s growing…It is going to be a significant percentage of the TAM for all of us over the next few years, $161 billion by 2027.” More in this week’s @ChannelholicSMB . #channelholic https://t.co/fMKL2pEwSO

[Rich Freeman @richfree]

And more: “We're building technology from the get-go with the concept of you delivering it as a managed service as opposed to you having to figure it out after the fact. What a novel concept.” 3/3

[Rich Freeman @richfree]

At @Cisco Partner Summit today, Chair and CEO Chuck Robbins is working hard to ensure attendees get the message that the company is really, really serious about managed services. #ciscops23 1/3

[Rich Freeman @richfree]

Robbins: “It's a huge opportunity and it's growing. It is going to be a significant percentage of the TAM for all of us over the next few years: $161 billion by 2027 and over half of that coming in networking and security.” 2/3

[Rich Freeman @richfree]

In this week’s edition: alternatives for MSPs to private equity rollups, @TDSYNNEX’s take on why MSPs are investing in solutions and consulting services, a possible clue about @KaseyaCorp’s forthcoming bombshell announcement, and more! #msp #channelholic https://t.co/FZrne2R6T9

[Rich Freeman @richfree]

Unsure how much integrations matter to MSPs? Check out this from @Acronis: 90% of free trial software users become paying customers if they can integrate with the rest of their stack. Only 50% convert if they can’t. #bdr #security #channelholic https://t.co/dINPetl6lr

[Rich Freeman @richfree]

It had been a long time since I’ve spoken with anyone enthusiastic about the PC market until my conversation this week with Marty Bauerlein of @dandh. Read all about it here. #msp #channelholic https://t.co/R0meOsYmOE

[Rich Freeman @richfree]

Big thanks to Rachel Brindley and Elsa Nightengale at
@Canalys and Amol Dalvi at @GetNerdio for their insights on why ESG is a big deal for MSPs. Enlightening conversations! #msp #security #esg #channelholic https://t.co/n1D3hpTWap

[Rich Freeman @richfree]

In this week’s edition: @KaseyaCorp’s thoughts on pricing, SMB networking, and AI, plus its plans to launch something huge but still top secret next spring. #msp #ai #channelholic https://t.co/ZSJ3ZEvIPk

[Rich Freeman @richfree]

Here’s some #dattocon23 sponsor coverage on
@Bitdefender, @BlackpointUS, INIMFA Cybersecurity,
@LiongardHQ, @quoter, and @Seceon_Inc. More thoughts on conference hosts @kaseya and @datto coming Friday! #msp #security #channelholic https://t.co/jNPvvQcWkT

[Rich Freeman @richfree]

Announced just now at #dattocon23: Cooper Bots, free (to @KaseyaCorp partners) AI-based automations that handle tasks like new user onboarding and password rotation on behalf of MSPs. Sounds similar to what several vendors in the expo hall do. #channelholic

[Rich Freeman @richfree]

An easily overlooked but interesting tidbit from this week’s @ChannelholicSMB: @IngramMicroInc plans to make its four decades worth of industry data available to partners for AI training. #msp #security #channelholic https://t.co/RUUadEBSn7

[Rich Freeman @richfree]

3/3 Want to attract great employees? Motivate and retain existing ones? Turn employee sat into customer sat into growth? GET SERIOUS ABOUT GREAT TECH.

[Rich Freeman @richfree]

1/3 An insight from @Tiffani_Bova at @IngramMicroInc ONE that *every* IT provider should consider. Outdated tech is tied for first among barriers to growth according to employees. The C-Suite ranks it sixth. #ONE2023 #channelholic

[Rich Freeman @richfree]

2/3 Bova: “The biggest disconnect in what employees know is happening and what the C-suite thinks is happening is outdated technology.” Hey, channel partners. Share this data with your customers *now*.

[Rich Freeman @richfree]

Consider yourself a crypto skeptic? Me too, but I’m increasingly interested in blockchain’s future in the channel. #msp #blockchain #security #cloudcomputing #channelholic https://t.co/RCwzAGIb54

[Rich Freeman @richfree]

ICYMI in last week’s @ChannelholicSMB: @CyberFoxLLC and its partners are profiting from a connection between cybersecurity, cyberinsurance, and hurricanes that might or might not be immediately obvious. Check it out here. #msp #security #channelholic https://t.co/U8iAhL1QgT