We appreciate your patience and cooperation during these unprecedented times as a result of the #COVID19 pandemic, as we liaise with airlines and other suppliers to safeguard your payment.
➡️ Learn more about our update on package holiday bookings at https://t.co/TiqY7Ujy4B
@TafseerUddin @TK_HelpDesk Hi Tafseer,
As per the ticket you have bought online for our website ,date change is with the applicable charges. Our travel consultant have advised you the amount accordingly.
We regret that we couldn't meet your expectation this time.
Regards.
@ImNabeelAhd @TafseerUddin @TK_HelpDesk Hi ,
In Travel Trolley tickets are issued without any manual intervention as per the detail given at the time of online booking .After the issuance of the ticket, charges & penalties are applicable as per the operating airline.
Regards
@TafseerUddin @TK_HelpDesk Hi ,
Our team will assist you to do a date change following the airline guidelines. Request you to DM your booking reference. Also ,you may contact us at 0208-843-4400 or email us at [email protected]
We assure you our best attention.
Regards
@GraemeHerriot Hello, Regarding date change,difference in cost of the tickets must be computed by comparing the type of tickets sold & the new tickets you are purchasing.
This may differ from new purchase as new ticket could have different t&c.
Please call us for assistance on the same.
Regards
@Arsenal6J Hi,
Thank you for bringing this to our attention.Our team will look into it with priority.If you are looking for a fare for the mentioned routing,we would request you to DM your contact or you may email us at [email protected] along with desired dates.
Regards
@Adam_R1988 Hi ,
We would request you to DM the booking reference. This will help us to attend your concern at the earliest. You may email us also at [email protected]
Regards
@Ricky_Jeffrey@airchina Dear Jeffrey ,
We have applied for the refund of the ticket . Reply is awaited for the same. For further assistance on this concern we would request you to email us at [email protected]
Kind Regards
We appreciate your patience and cooperation during these unprecedented times as a result of the #COVID19 pandemic, as we liaise with airlines and other suppliers to safeguard your payment.
➡️ Learn more about our update on package holiday bookings at https://t.co/TiqY7Ujy4B
@Ricky_Jeffrey@airchina Hi Ricky,
Your tickets were booked on our website with details mentioned by you & were ticketed accordingly without any manual intervention.When you approached us for name correction,we followed the guidelines of the airline & took necessary action.
Regards
@Ricky_Jeffrey@airchina Dear Ricky ,
We have sent you an email regarding the concern. We would request that you please revert to us on the same, so that we can assist you further. We assure you of our attention at all times.
Regards
@Ricky_Jeffrey@airchina Hi,
You can manage your booking on the airline website with airline booking reference number. The same is mentioned on your e-ticket sent by us.
You may DM or email us for further assistance.
[email protected]
Regards
@mywaygoa Dear Customer ,
If you have not received a call back yet, we would request that you please email us from your registered email address at [email protected]
If your concern is resolved, please ignore the message.
Regards
@DonnaBarnham1 Dear Donna
Customer is our top priority.We would request you to write to us from registered email id with required amendment to your booking.We will look into the matter with priority.Our email address is [email protected]
Assuring you of our best attention
@zaidi_meher@GulfAir Hi Meher ,
Our consultant has done the necessary and communicated the same via email. Please refer to the email. Should you require any further assistance, feel free to reply to the same email address. We will be glad to assist you.
Regards
@zaidi_meher@GulfAir Hi Meher,
Our consultant from customer care has responded to you on the same. We understand that your concern has been duly addressed. Should you require any further assistance, feel free to us on the same email id . Thank you for booking with us.
Regards
@NOLANSILVEIRA@VirginAtlantic Hi Nolan,
According to our records, you have amended the flights with the airline directly. However, if you need any other assistance, please write to us at [email protected]
Regards
Travel Trolley