@itvMLshow Bought a £550 TV from High Street retailer in Nov 2022. It failed twice, once under warranty which they fixed, a second time recently. They're refusing to even look at it unless I pay £125 which they will only refund if they deem manufacturer fault. Is this right?
@MartinSLewis Seems you cannot change email addresses tied to your platform. When your app / site is auto forwarding data to banks for financial applications, surely we need the ability to change incorrect / outdated info? The only option is to delete the account..
@OctopusEnergy crap customer support. Been on waitlist for smart for nearly a year. Customer service can’t help. Complaint has gone unanswered. Booking form says slots are filled in the area and even though I’ve been signed up for a year, you don’t email when there are spaces
Hey @OctopusEnergy - I would love to pay less - I've been trying to get you to give me a smart meter for a year now and you just say there's no availability...
@Tractive are you having network issues? Both of our cat trackers stopped updating at about 10:30 this morning. One is on WiFi and should still update. The other is missing and we need the tracker working so we can find him.
@reachthefinals this game is so good when you have a good squad, but man, you guys gotta put a solo mode in. It’s one of the most miserable game experiences I’ve had when you’re stuck with a squad of randoms who don’t communicate or wander off.
Hey @Cex@CeXSupport - I emailed you on Sunday about a faulty game I bought from one of your store and you haven’t responded to me at all. I’d kinda like a working game that I paid for…
Hey @VirginMoney - Do you actually have anyone working at your call centres? I’ve been on hold for a total of over 3 hours this week and still haven’t spoken to anyone. I need to speak to you urgently.
Moved into a new house, smart meter but no display (wasn’t there when I moved). @BritishGasHelp@BritishGas refuse to send or sell me a new one. Say use the app. App usage doesn’t work.
No way to track my usage and British Gas refuse to help. Any advise?
Hey @pigigaldi - Not sure you're aware, but with the latest version of MacOS I'm finding Pock stops functioning after every wake. The app needs to be killed and relaunched to show on the dock again.
@KevinScrima@didyouknowgamin Go and watch the videos LTT put up after their hack. You can have all the MFA you want, it won’t protect you from these account take overs.
@SkyHelpTeam something wrong with MySky account. When I login it is on the find your account screen but doesn’t accept postcode. When I view my bills etc I just get errors:
@SkyHelpTeam Helpful. Two days of messages back and forth for a generic “call us”. I don’t have time for sitting on hold all day. That’s why I contacted you here.
@SkyHelpTeam Yep, it’s been on the account since day one. It’s stuck on the onboarding postcode entry on login, and if I get past it with a URL to MySky then it has the errors from my original tweet.