Birch.ai

Automating call centers / Reducing Average Handle Time up to 35%
#CallCenter #NLP #AI #Automation #GenerativeAI #Healthcare

[Birch.ai @birch_ai]

Excited to be joining forces with ⁦@SagilityHealth⁩ to accelerate building best in class #generativeAI solutions for healthcare customers! https://t.co/jSPBo9bL7X

[Birch.ai @birch_ai]

Always nice to have hard work recognized: Thank You @Harvard Gary Gottlieb for including BirchAI on this market map. Reach out if you want to learn how we reduce documentation time in complex healthcare/clinical #callcenter use cases by 75%! https://t.co/Ox6vM4gwkh @FlareCapital

[Birch.ai @birch_ai]

Just kicked off ⁦@HLTHEVENT⁩ 2023. At the corner of Funding Founders Lounge, Startup Cafe and aisle 3800. Find out how we are reducing time spent on complex call center workflows by 35% in F500 healthcare today #medevice #caremanagement #priorauth #generativeAI

[Birch.ai @birch_ai]

Delighted to be on this map from @kahinish at @obviousvc with 5 A's on AI Co-pilots. Answer, Author, Analyze, Automate & Act. And Absolutely, BirchAI is the right choice for automating complex audio workflows in #healthcare. #generativeAI #LLM #callcenter

https://t.co/fwnM9f4ust

[Birch.ai @birch_ai]

Great article featuring BirchAI by AI Checkup.

“Companies like BirchAI are automating #callcenters and managing greater patient inbound calls for tasks like prior authorizations or claim status checks.”

Learn more: https://t.co/Vdj8uiGhbk
#automation #healthcare #generativeAI

[Birch.ai @birch_ai]

BirchAI is proud to have achieved SOC 2 Type II compliance in accordance with American Institute of Certified Public Accountants (AICPA) standards for SOC for Service Organizations. Learn more > https://t.co/riHRNcAfpR

#callcenter #automation #healthcare #generativeAI

[Birch.ai @birch_ai]

@LisaLisajm5 @2RingCX @Acqueon @Calabrio @Invoca @cresta @Verint @Movigoo @Dizzion @Nextiva @FreshworksInc The coffee? ;-)

Last year we "spiced" it up - this year we are dialing it up with the caffeine.

[Birch.ai @birch_ai]

Excited to be at the #Five9CXSummit this week! #callcenter #ai

[Lisa J. Martin🦋 @LisaLisajm5]

📣 At #Five9 we want to know, what are you looking forward to most at #Five9CXSummit? I'm looking forward to sharing #Five9Joy with all of our attendees. #PartnerPowered @2RingCX @Acqueon @birch_ai @Calabrio @Invoca @cresta @Verint @Movigoo @Dizzion @Nextiva @FreshworksInc

[Birch.ai @birch_ai]

Who knew - @zoom steals your data?? This is a fine example of why high-compliance enterprise customers are coming to BirchAI. We deploy on their infra, and we never use their data to train other customers' models. #contactcenter #healthare #ai #llm https://t.co/b7A5MLfXLQ

[Birch.ai @birch_ai]

We’re at #CCWVegas showing our #generativeAI call center solution that is reducing average handle time up to 35%.

Visit booth #119 to learn how Birch Assist increases productivity.

See our featured session on Wed. at 1:45 p.m. in Summit 205.
Learn more > https://t.co/VT1pkZQfeJ

[Birch.ai @birch_ai]

More with less.

Our #generativeAI can automate complex #contactcenter workflows in real-time to save money and time while improving agent and customer satisfaction.

Reduce AHT by up to 35%.
Listen to CX in the Wild to learn more:
https://t.co/1EbH4DViJE
#CxInTheWild #CX

[Birch.ai @birch_ai]

On June 9th, Yinhan Liu, BirchAI cofounder and CTO, will be presenting at the BAAI Conference in Beijing.

This annual event brings together global experts, including the legendary Geoffrey Hinton, the "Godfather of AI".

Learn more about Yinhan > https://t.co/UMiWyN1Qxo

[Birch.ai @birch_ai]

Excited to be part of the Passport and to be #partnerpowered with @Five9 at #ccwvegas

[Lisa J. Martin🦋 @LisaLisajm5]

Fabulous prizes await in the @Five9 Partner Passport to Prizes at #CCWVegas! Thanks to our partners: @balto_ai @birch_ai @Calabrio @CallMiner @cresta
@InflowComm @MeeraDotAI @MiaRecInc @pindrop @ServiceNow @XSELL_TECH #PartnerPowered
@Staceyecolesd #Five9Joy @Chelsea_Five9

[Birch.ai @birch_ai]

BirchAI will be attending Call & Contact Center Expo.

Visit booth 9045 to see how BirchAI decreases handle time up to 35% while improving quality and employee engagement.

Learn more > https://t.co/gg4FU3BaBb
@CallContactUS #Generativeai #CallContactUS #CCCLV23

[Birch.ai @birch_ai]

Birch Assist is now available on the @Genesys AppFoundry.

Birch Assist allows agents to focus on the customer and resolve the issue without worrying about note-taking — reducing Average Handle Time up to 35%.

Learn more > https://t.co/6nTYEyVLCz
#aidriven #aitech #callcenter

[Birch.ai @birch_ai]

The BirchAI team had a great experience at #ViVE2023, connecting with customers big and small. Looking forward to a busy Q2 as we automate the #callcenter in healthcare

[ViVE @theviveevent]

#VIVE2023, that's a wrap!

Save the date for ViVE 2024 taking place February 25-28, 2024 in LA. ☀☀☀

See you next year!

[Birch.ai @birch_ai]

We're at @theviveevent — the event experience for senior digital health leaders.

Visit booth V-2540 to see how BirchAI dramatically decreases handle time while improving quality and employee engagement.

Learn more > https://t.co/cgAQZc631D
#VIVE2023 #digitalhealth #healthit

[Birch.ai @birch_ai]

Thanks for shoutout to BirchAI in the area of language transformers. Though I'd mention we are doing quite a bit on the Text Summarization, NER and sentiment fronts, to name a few other of the listed categories @iryna_bur #callcenter #AI #automation

[Iryna Bursuk @iryna_bur]

🔡 Curious about NLP trends & innovations to follow in 2023? Here's our industry report covering 1600+ global #NLP #startups 👉 https://t.co/42o2RFoIOI

@ServicelyAi @YMeadowsInc @spikyAI @lingoes_ai @cloud_nlp @birch_ai @TheQuillBot @SummarizeBot @LabsZeonai @deepset_ai @vectara

[Birch.ai @birch_ai]

BirchAI is proud to have achieved SOC 2 Type I compliance in accordance with American Institute of Certified Public Accountants (AICPA) standards for SOC for Service Organizations.

Learn more about BirchAI > https://t.co/lsNvCHAUf6

#callcenter #automation #healthcare

[Rob Toews @_RobToews]

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https://t.co/A4mIhDC3hR