Mike Hare

Enterprise sales with an entrepreneurial bent.

Living at the intersection of AI and CX, and always open to connecting with ambitious builders!

[Mike Hare @harehimself]

@CoachDanGo Prayer and Bible reading = peace

[Mike Hare @harehimself]

@preshdkumar @Jason @Jason is a gift

[Patrick Bet-David @patrickbetdavid]

Pain, failure, rejection, loss, disrespect, and heartbreak are often the tuition a man pays for maturity.

[Marc Lou @marclou]

Underrated life advice: Everything that triggers you is a you-problem. You can either stay upset or work on yourself and become better.

[Mike Hare @harehimself]

Companies that get it right prioritize empathy and build it into their core operating model.

👉 Understand customers.
👉 Anticipate their needs.
👉 Design up from there.

[Mike Hare @harehimself]

@Klarna’s recent rollback on self service reinforces the fact that great experiences are built on empathy.

I’m extremely bullish on AI in customer service, but many companies or new entrants to this domain oversimplify the contact center with a "company-first" self-service lust.

[Mike Hare @harehimself]

…not to mention a laundry list of hidden personal events that can trigger a customer to desperately seek human contact at times (slamming 0 or # until a real person finally enters the chat).

Without empathy, self service will always result in churn.

[Mike Hare @harehimself]

Short piece from David Heinemeier Hansson - making a thoughtful case on the unique benefits of raising children.

A 2-minute read, but love to hear his musings on this. Thanks @dhh.

https://t.co/YQLqbmAjm4

[Mike Hare @harehimself]

@MatthewBerman https://t.co/Qr7BZa6pTC

[Mike Hare @harehimself]

@elonmusk Powerful.

[Mike Hare @harehimself]

@TyDHarrington @levie 🎯

[Mike Hare @harehimself]

@DschlopesIsBack @b_dechambeau And he plays fast. 💨 Grip it and rip it.

[Mike Hare @harehimself]

@Kazanjy Remote work for sales is not a COVID trend. Enterprise sales has always been a remote function.

[Mike Hare @harehimself]

@d4m1n Hate it

[Mike Hare @harehimself]

@helloitsolly BANFF

[Mike Hare @harehimself]

@natiakourdadze 5,000 company name prefixes and suffixes: https://t.co/wHu65ZH2KG

[Mike Hare @harehimself]

@MatthewBerman Think he has respect for Yann, hence the soft pushback.

[Mike Hare @harehimself]

@desnicky @svpino IoT device / sensor logs (hundreds of use cases here)
Transactional data streams for fraud detection (eCom or banking)
Real time personalization (targeted marketing)

…many more…

[Mike Hare @harehimself]

@thesamparr @NotGoKGreen Didn’t want to go for https://t.co/8tIKP1zs2z?

Still available for $19 / year.