@N1mzo@FNBSA Hi @FNBSA@Rb__sa
Has the bank considered those customers on Islamic banking when making the changes to ebucks?
The shift to push customers towards insurance products eg. increasing the points for having life insurance, excludes your Muslim customer base from reaching level 5
Hi @FNBSA Ad-hoc eBucks rule changes starting Nov 2025 are unacceptable. Long-time Level 5 clients will now be dropped to Level 3. Those locked into 24-month device contracts are hit even harder. Total bait and switch. Please reconsider, or many will be forced to leave. #eBucks
@BonitasMedical, please explain why payments can no longer be made via EasyPay? It was such a convenience to be able to make payment using that service.This was also addressed at the last AGM where Bonitas said they still accept EasyPay,but this is not the case. Please reinstate
@CheckersSA what are the contact details for Zip cola?They recently changed their formula to"New Improved taste". All I can say is that while it's new,It's definitely not improved.After getting all my family to try Zip zero as an excellent tasting sugar free drink...This happens
Disappointed by VWSA & Kuby VW Weiss. Refusing repair claim for my VW Golf's seat with only 48000km, citing 'outside influence.' This is Premature wear and is unacceptable. #VW#CustomerServiceFail. One wonders if a #MercedesBenz A45 or #BMW 140i has better quality
@FNBSA@Rb__sa Y is FNB removing other methods of inContact messages?stating that it will be removed for security purposes does not make sense to remove a form of communication and claim security enhancement.IF my phone is stolen,I can access my emails on my laptop,pls reconsider
Unhappy with the new eBucks discount cap! 😠
Years of loyalty should be rewarded, not devalued.
@Rb__sa@FNBSA please reconsider this change and bring back the old system!
Or it seems like we'll have to move to @Discovery_SA#eBucks#Loyalty#complaints#FNBApp
@Afrihost@Apostolos007@OpenserveZA Unfortunately I am still waiting.... Sent the DMs as requested. I got a ref no and was told I would get feedback in 48 hours,but then nothing. Why the delays?
@OpenserveZA I sent an email to the address listed - no response as yet.... no email from @Afrihost either... tomorrow is December, this offer has been announced along time ago already - if I qualify, why am I not included yet?
Really disappointed with the eBucks Deals available this weekend.
Normally we get really great offers, we save eBucks all year for those 40% discounted items.
This year it's been a kick in the face.
Thanks
@Rb__sa@FNBSA
@Rbjacobs Pls cn u hlp me with an item I orderd frm eBucks tht ws faulty,I logd a return,it ws pickd up aftr a few wks&then returnd in d same condition,I logd d return again&have been waiting&almost a month4 sum1 frm eBucks shop to call me,tried mny time bt no respons frm eBucks
@PlayStationZA I have been waiting patiently for the PS5 camera adapter to be able to use my PSVR - no communication on the status of the order, Been waiting ever since I got my PS5 - in MAY. Please advise when this is expected to be delivered. #PSVR#PS5#upset
@solitudesa@FNBSA@Rbjacobs I have had the same issue with a smartphone,my previous one got stolen so I opted to get one at 40% off from eBucks on BF,now after all the specials are gone,I also get a message to say it is out of stock and supplier discontinued. Interestingly,the refund is also taking its time