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Your website should be booking calls, not just sitting there. We build high-ticket websites for service businesses, plus the WealthGen Systems software that captures every lead, follows up automatically and books them on your calendar. DM WEBSITE for a free audit of your site.
@gb3speaks@TimFlynnLeary Tracking too much is real. Every number someone has to log is time off the actual work. A filter that helps: keep a KPI only if someone changes what they do when it moves. Which ones did you cut?
@NicKent789@irentdumpsters Same pattern shows up a lot: callers are further along than people who message. One way to get both: answer messages within a few minutes and offer a quick call right in that first reply. It turns a casual message into a real conversation. Do you text back or call first?
@batuhan_taylan Page 3 and zero calls from the Google profile usually means Google doesn't see you as the best match yet. Quick wins: the most specific primary category, each service listed on its own, and a review ask to every recent customer. What did the bots flag first?
Quick one for home service owners: count how many quotes you sent in October that never got a yes or a no. Most of those weren't lost on price. Nobody followed up. A two-line text this week, asking if they still want it done, is the cheapest work you'll book all month.
@homeprosnews Worth a quick owner check if you use Jobber or Housecall Pro: make sure your service area, services and online booking settings are current, since that's what these booking links pull from. A booking request for a job you don't do just wastes everyone's time.
@ibbysmb Agree. The cheapest channel most shops ignore is their own past customers. A quick text before each season and a referral ask on every finished job keeps the schedule moving even if LSA costs jump or an account gets paused. What's been your best non-LSA source?
@carolinaterrain Drafts first, your click before anything goes out is the right call. One task worth handing the agents early: chasing quotes that went quiet. A short check-in at day 2 and day 7 usually wins back jobs that were just forgotten. Which part saves you the most time so far?
Five minute test for home service owners: call your own business at 5:30pm from a number you don't recognize. Count the rings, then note what happens: a person, a voicemail, or a text back. That's exactly what every new lead gets tonight.
@irentdumpsters Splitting live from testing is the useful part. For owners: whatever Google adds, keep hours, services and service area current on the profile, and answer every review. Those basics carry over no matter which feature sticks.
@ChadMPeterman Agree. A simple habit that shows it fast: track booking rate per person answering, not just call volume. Two people can get the same 50 calls and book very different numbers. Listening to a few recorded calls a week usually shows why.
@TylerCrumpMBA@mhp_guy The driveway baton pass is a great name for it. Easy way to make it automatic: add a 'want a move-out clean?' checkbox to the moving booking form, so the cleaning side gets the date and address without anyone remembering to ask.
Love that Dusty lives where the team already works. One job worth giving him early: flag any new lead that hasn't gotten a reply within 5 minutes. Speed to first reply tends to decide who gets the clean. What did you hand him first?
@1marcell Comeback tip that costs nothing: text every past customer you still have a number for before spring. A short 'I'm back, want a spot on my route?' usually fills more of the schedule than flyers do. What area are you mowing in?
@Tannermullen The 10pm bookings are the ones most shops never see. Homeowners research after work, and whoever lets them pick a time right then usually wins the job. Did average job size change once after-hours booking went live?
@HVACSEO Good heads up. Once it's approved, worth checking that the hours, service area and phone match your Google profile exactly, since mismatched details confuse these tools. Did it ask you to verify by phone or by document?
@goswiftpro Love that you counted the words. Knowledgeable and explain showing up 100+ times says what customers are really buying: someone who walks them through it. A couple of those exact review quotes on your service pages is an easy trust boost.
@Clean4Biz@thumbtack That's the painful part of shared lead apps: you pay for the request whether it's your service or not. Worth tracking cost per booked clean instead of cost per lead for a month. It shows fast which source is actually worth the spend.
Quick check for home service owners: read your last 3 Google reviews. If none mention the town, the job or the tech by name, ask your next few customers to include those details. Specific reviews sell the next call. What do yours say?
@TheREDevGUY Pressure washing and window cleaning are the easiest to sub out since quality is easy to check with photos. The catch: the customer still judges you, so the model only holds if you own scheduling, follow-up and fixing callbacks fast.