We’re excited to share that we just signed an agreement for @salesforce to acquire @fin_ai for ~$3.6B. The transaction is expected to close in the fourth quarter of Salesforce’s fiscal year 2027.
Fin started as Intercom 15 years ago. We changed our name to cap our transformation just weeks ago. We were a darling of the SaaS era and invented so many of the patterns you see in software today. Nearly four years ago, in need of a reboot, we jumped on weeks-old modern LLMs to create and define the category we know as Customer Agents today.
Salesforce invented modern software and SaaS. And @benioff is like the final boss of tech founder CEOs. In seat for 27 years, he’s one of the last of his era. Still pushing, pivoting, placing big bets. It’s a privilege for @destraynor and I to get to partner with him and join forces with Salesforce upon close at this most fascinating time. And will be very fun to get their help bringing Fin to magnitudes more consumers.
To our customers: Over the past few years we’ve been shipping intensely. Including recently our groundbreaking model, Apex, and our paradigm-defining internal agent, Operator. With the resources of Salesforce this will only accelerate. And yet little will practically change. I’ll still be CEO, Des will still be running R&D, we’ll both still be committed to continuing to lead this category. Thank you very sincerely and deeply for your belief in us.
To all of our friends, our families, and our employees, past and present: While this is not the end, it is a major, pivotal, special, and emotional moment for us. From the bottom of our hearts, thank you. For everything.
To my cofounders, my exec team: Look what we built. Four young lads with a dream and nothing to lose. And a home grown exec team who pulled off the greatest and arguably only late stage software company pivot to AI, and invented one of the most important categories in AI. Thank you for sticking through all of this with me.
And now, time to get back to work. See you at our next product launch in a couple weeks. (:
Introducing PostHog Code, the product editor that:
- Understands your product
- Identifies usage patterns
- Triages bugs and errors for you
- Creates PRs to fix them
- Continuously monitors and improves your product
Join the waitlist: https://t.co/pTuwqCzo1I
Personal update: I've joined Anthropic. I think the next few years at the frontier of LLMs will be especially formative. I am very excited to join the team here and get back to R&D. I remain deeply passionate about education and plan to resume my work on it in time.
#NewsAlert | Delhi Government to launch a campaign “Mera Bharat Mera Yogdan”, to promote fuel saving and efficient governance
- Work from Home (WFH): Two days of WFH every week will be implemented in all government departments. A similar advisory will be issued to private companies
- Fuel Quota Reduction: Petrol and diesel limits for government officers have been reduced by 20%
- Monday Metro: Every Monday will be observed as “Monday Metro”. All ministers, officers, and employees will commute by metro
Cancer kills because it's caught late. Adialante is changing that by making mobile MRI accessible — dropping its costs to hundreds per scan and wait times to hours. Annual cancer screening will be the norm.
Congrats on the launch, @ET_adialante &
@ManW_dePlan!
https://t.co/9HlPNjExdl